Custody & Storage Protection

CustodyShield™

Proposed protection for custodians and depositors holding third-party assets in secure facilities.

Request a quotationSubject to underwriting
Product overview

Coverage description

Physical loss of assets in custody and the custodian's legal liability for them, within agreed limits per location.

Eligible industries
Private banksFreeports and bonded warehousesVault operatorsDigital asset custodians (physical key material)

Covered risks

  • Theft, including by force
  • Employee dishonesty (where insurable)
  • Fire and natural perils
  • Custodial legal liability

Policy exclusions

  • War, invasion and nuclear risks unless specifically agreed
  • Wilful misconduct or fraud by the insured
  • Gradual deterioration, wear and tear, inherent vice
  • Sanctioned parties, goods or jurisdictions
  • Losses outside the agreed territorial scope

Underwriting requirements

  • Completed proposal form and declared values
  • Independent valuation or certification where relevant
  • Security, storage and transit protocols
  • Loss history for the last five years
  • KYC, sanctions and beneficial ownership checks

Claims procedure

  1. 01Notify Renfield as soon as reasonably possible after discovery
  2. 02Take reasonable steps to prevent further loss and preserve evidence
  3. 03Provide the documentation requested by the claims team
  4. 04Cooperate with any appointed loss adjuster
  5. 05Assessment and any settlement follow the policy terms and insurer approval
Subject to underwriting

All products are proposed or available subject to underwriting approval, applicable licensing and confirmation of insurer capacity. Nothing on this site constitutes an offer of insurance or guaranteed coverage.